Returns & Exchanges

Returns & Exchanges

At Lavish Blooms & Gifts, your satisfaction is our priority. Due to the perishable nature of flowers, returns are limited — but we are committed to making things right if something goes wrong.

 Returns

Due to the delicate and perishable nature of fresh flowers, we are unable to accept returns once an order has been delivered.

✅ Exchanges Are Allowed If:

  • Wrong item delivered — you received a different product than what you ordered
  • Damaged product — the flowers or gift arrived in poor condition

📋 Exchange Process

  1. Contact us within 24 hours of receiving your order
  2. Provide photo evidence of the issue (wrong item or damage)
  3. Our team will review and arrange a replacement delivery at no extra cost

💬 Contact Us

Reach out to us immediately via WhatsApp or email: