Personalised Greeting Card

Say it in your own words. A handwritten-style card that makes your gift truly one of a kind.

At Lavish Blooms & Gifts, we understand that timing is everything — especially when it comes to flowers and gifts. That's why we offer fast, reliable delivery across Kenya.

🚀 Same-Day Delivery — Within Nairobi

Orders placed before 4:00 PM are delivered the same day. Orders after 4:00 PM are delivered the following day.

📦 Next-Day Delivery — Outside Nairobi

We offer next-day delivery for customers outside Nairobi. Timelines may vary slightly by location.

📋 Delivery Details

• Provide the recipient's full name, address & phone number at checkout
• Add a personalised message card — free of charge
• Our team will contact you if there are any delivery issues
• 📸 Photo proof of delivery sent after every order

💬 Need Help?

Chat with us on WhatsApp for real-time updates:

👉 WhatsApp us — 0717 609 456

At Lavish Blooms & Gifts, your satisfaction is our priority. Due to the perishable nature of flowers, returns are limited — but we are committed to making things right if something goes wrong.

🚫 Returns

Due to the delicate and perishable nature of fresh flowers, we are unable to accept returns once an order has been delivered.

✅ Exchanges Are Allowed If:

• Wrong item delivered — you received a different product than what you ordered

• Damaged product — the flowers or gift arrived in poor condition

📋 Exchange Process

• Contact us within 24 hours of receiving your order

• Provide photo evidence of the issue (wrong item or damage)

• Our team will review and arrange a replacement delivery at no extra cost

💬 Contact Us

Reach out immediately via WhatsApp or email:

📲 WhatsApp — 0717 609 456

✉️ lavishblooms6@gmail.com

At Lavish Blooms & Gifts, we take pride in delivering fresh, beautiful flowers and gifts. Please read our refund policy carefully.

✅ Refunds Are Allowed If:

• Order not delivered — your order did not arrive

• Major quality issue — the product arrived in an unacceptable condition

❌ Refunds Are NOT Allowed If:

• Change of mind — once an order is placed and processed, we cannot refund due to a change of mind

• Incorrect address provided — if delivery fails due to a wrong address supplied by the customer

📋 Refund Process

• Contact us via WhatsApp or email within 24 hours of the expected delivery

• Provide your order details and a description of the issue

• Our team will review and process your refund within 3–5 business days

💬 Contact Us

📲 WhatsApp — 0717 609 456

✉️ lavishblooms6@gmail.com